our landlord has only fixed 2 things we have complained about.
our neighbor told us we should write a letter and send it certified mail to her, documenting everything that needs to be repaired asap.
for instance, the first week we were here we had no hot water, no heat. those things she fixed after we complained 3 times.
we have left her voice mails; we can never get ahold of her and she never responds to us.
So our neighbor said to write a letter to her.
How do we write it??